Request ID: 186944-1
Start/End Dates: 10/12/2026 - 4/11/2027
Tax Work Location: Mandaluyong, Robinsons Cybergate Tower 2
Job Title: Software Engineering - Operations Engineer
Job Description: "R1440557, R1440561
Detailed Job Description (if any):
Summary:
As an Operations Engineer, you will spend your day ensuring the smooth functioning and delivery of production systems and services. Your role involves monitoring operational requirements, addressing any issues that arise, and coordinating with various teams to maintain service quality. You will be actively involved in managing the day-to-day operations to meet service agreements and support continuous system availability and performance.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate effective communication and coordination among team members to ensure timely resolution of operational challenges.
- Drive continuous improvement initiatives to enhance system reliability and operational efficiency.
- Support the development and implementation of best practices and standard operating procedures within the team.
Professional & Technical Skills:
- Required Skill: Expert proficiency in Network Engineering.
- Additional Good To Have Skills: Experience with Load Balancers.
- Strong knowledge of network protocols, routing, and switching technologies.
- Experience in troubleshooting complex network issues and optimizing network performance.
- Familiarity with network security principles and practices.
- Ability to work with network monitoring and diagnostic tools to ensure system health and availability.
Additional Information:
- The candidate should have minimum 3 years of experience in Network Engineering.
- This position is based at our Manila office.
Must have and Good to have skills: F5 Load Balancer, DDI and ACI
Number of years experiences needed: 5 and up relevant skills, negotiable to 3 years if with solid hands-on experience
Assignment Duration: 1 year contractor with potential conversion to employee
No. of hours per week: 45
Shift Schedule: Possibly Night Shift 8pm to 6am
Work Set up: Hybrid
Number of days in a month or week that needs to be in the office: 2x a week RTO. Mandatory every Tuesday in CG2 (or as agreed by leadership) and any other nearby office for the other day.
Project Location (During onsite): CG2
Primary POC/Hiring Manager: Castro, Joey Rey Q. <joey.rey.q.castro@accenture.com>
Are you accepting undergraduate/combo fit profile? Yes, as long as the skills match.
Is there an intent to absorb the contractor in the future? Yes, we usually absorb after 12 months of performance review.
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