Request ID: 184700-1
Start/End Dates: 10/5/2026 - 4/4/2027
Tax Work Location: Taguig, Uptown Bonifacio Tower 2
Job Title: Software Engineering - Application Support Engineer
Job Description: R1338408
Summary:
As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your day will be filled with dynamic problem-solving, collaborating with team members, and ensuring the smooth operation of software applications. You will play a vital role in maintaining system integrity and enhancing user experience through effective support and troubleshooting.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Analyze system performance and identify areas for improvement.
- Document issues and resolutions to enhance knowledge sharing within the team.
- Assist in the development and implementation of new software features.
- Provide training and support to end-users to ensure effective use of applications.
Professional & Technical Skills:
- Required Skill: Expert proficiency in IBM System i (AS/400) RPG IV.
- Strong understanding of software development life cycle and methodologies.
- Experience with debugging and troubleshooting software applications.
- Familiarity with database management and data manipulation techniques.
- Ability to work collaboratively in a team-oriented environment.
No. of hours per week: 45
Work Set up: Hybrid
number of days in a month or week that needs to be in the office: 2
Project Location (During onsite): UT2 CG1
Primary POC/Hiring Manager: Rechelle.m.paet
Are you accepting undergraduate/combo fit profile? NO
Application Confirmation
You're applying for the role below: